DISPATCHING AND SHIPMENT POLICY Thank you for visiting and shopping at Azidelicious Cupcakes and cakes. Followings are the terms and conditions that constitute our Shipping Policy.
After ordering online, you will receive a confirmation email from us with your order details (if you have provided your email address). We will attempt to send your goods via courier on your specified delivery date; however, if goods are unavailable delivery will take a little longer. If you wish to have extra query in regard to your delivery please contact us at email@example.com or leave us a note in the provided section in checkout.
SHIPMENT PROCESSING TIME
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays unless it has been arranged before. Deliveries can be placed up to 12 months in advance. We do not deliver on Saturdays, Sundays or Public Holidays.
Average delivery days will be 1 day up to a maximum of 3 days. If you still have not received your purchase within this time frame, please contact us URGENTLY.
All delivery times are approximate only. Our deliveries occur between 2-5 pm, unless an arrangement has been made before. For delivery to your desired location, add the selected products to your cart, and you will have the option to select a delivery date which is normally 2 days. We bake freshly on daily basis so make sure you put your order at least one day before to help us processing your order through. We do not guarantee delivery times so if you require cupcakes or cakes for a specific time, we suggest you put your order for that specific sooner.
If we are experiencing a high volume of orders, shipments may be delayed and we will arrange it with you earlier. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
SHIPPING RATES AND DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout based on your location. We currently ship to all metropolitan areas in south Australia. For specific shipment out of the metropolitan areas please contact us and seek possibilities.
|Shipment method||Estimated delivery time||Shipment cost|
|Local couriers||1-2 business day||Will be calculated based on suburb|
* Delivery delays can occasionally occur.
* Changes to delivery instructions after placing of order will incur additional charges
It is the responsibility of the ordering party to ensure that someone will be present at the delivery address to receive the goods. We will require your permission to leave the parcel including cakes or cupcakes at the door of recipient or leave it with neighbours. You will leave us this option in your check out while you are placing your orders.
For any of the Residential | Houses addresses or Units | Apartments If no one is present at the address the item will not be delivered unless you have granted permission in check out to leave the parcel at door steps or with neighbour. This depends on the season as in warm season we do return the products.
We will leave you a collecting note. Re-delivery of the parcel will need extra payment, or you can pick it up yourself.
SHIPMENT TO P.O. BOXES AND BUSINESSES
Azidelicious has not the possibility to ship the product to PO boxes. All deliveries to business locations will be made via the delivery dock or reception AZIDELICIOUS accepts no responsibility if both the ordering party and recipient cannot be contacted.
Carrying our cakes
After delivery or pick up, Azidelicious does not take any responsibility in regard to any damages might have happened.